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Cost Management


Cost Management is the discipline of ensuring IT infrastructure is obtained at the most effective price (which does not necessarily mean cheapest), and calculating the cost of providing IT services so that an organisation can understand the costs of its IT services. These costs may then be recovered from the Customer of the service.

Costs are divided into costing units:

  • Equipment
  • Organisation (staff, overtime)
  • Accommodation
  • Software
  • Transfer (costs of 3rd party service providers)

The costs are divided into Direct and Indirect costs, and can be Capital or Ongoing.

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